You sell the product, then let McGard do the Customer Service.

One of the biggest advantages when selling McGard products is McGard being able to solve all problems
that might possibly occur. The McGard Customer Service Department is equipped with a modern
computer system that enables us to do a quick and exact registration and verification. Our huge stocks
make sure that orders can be processed as quickly as possible.

McGard performs the Customer Service for more than 20 car manufacturers. These companies have
tested our service and trust in McGard servicing their customers as quickly and reliable as McGard
uses to do with their own customers.

For the fastest possible service just let your customers contact McGard directly.

1) Defective parts will be replaced free of charge, if they are returned to McGard prepaid
and adequately packaged.
· The defective parts have to be in house at McGard before the replacement will be delivered.
· Send only the defective part, not the complete set.
· Send the parts to this address: McGard Deutschland GmbH, Nordstraße 12, D - 74226 Nordheim, Germany

2) Additional keys can be purchased only from McGard.
· Please enclose a code card or registration card to your orders. If you already sent us a registration
card, please mention this when ordering, in order to avoid delays.
· Send us your name, address, code number as well as a check in Euro covering the amount mentioned
on the code card. If you prefer ordering via credit card, please give us details of your credit card
company, your credit card number and its expiry date.

3) Telephone assistance is available. Call our Customer Service Department:

Our Service Hotline: 00800 25 99 34 00
(toll-free for D, F, GB, I, E, NL, S, P, PL)
all other countries +49 7133 9019-34
German, English, French, Spanish, Italian spoken
 

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